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Web-nv.com Solutions Privacy Policy | Website Disclaimer

TERMS & CONDITIONS

1. All customers must agree to the terms and conditions set out by Web-nv.com Solutions (ABN:26218044754) The term Web-nv refers to Web-nv.com Solutions   


2.Web-nv will communicate to you via your last known email address. It is the clients duty to inform us of any account changes, failure to do so may result in suspension/closure of your account due to unpaid accounts. 


3. Web-nv reserves the right to change the terms and conditions at any time without notification. Warranties and Liabilities. Web-nv does not warrant that; 


3.1. The service(s) will be uninterrupted or error free unless 


3.2. The service will meet the clients requirement unless expressly set out in this agreement 


3.3. The Client warrants that at the time of entering into this agreement it is not relying on any representation made by Web-nv which has not been stated expressly in this agreement or on any descriptions or specifications contained in any other document, including any catalogues or publicity material produced by Web-nv. 


3.3a. Web-nv reserves the right (but is under no obligation) to remove from Internet Access any part of the Client Data that. in Web-nv's opinion, infringes any of the warranties set out in this agreement. 


3.4. If there is any claim against Web.com due to a breach of the Client's warranties, or otherwise attributable to the Client Data, the Client must indemnify and hold Web-nv harmless against all liabilities, losses, damages, costs and expenses (including legal fees and expenses) associated with, or arising out of, the claim.


4.0. Web-nv will not be held responsible for the failure of any site caused by any entities such as hosting services, hackers, scripting failures or any other entity that may cause the site to malfunction. Normal maintenance fees will be charged to repair any problems


4.1. Client must agree that non-payment of web hosting will remove their website from the servers and any pro-rata monies cannot be refundable.


QUOTES

Web-nv will provide a quote which is valid for 28 days only unless stated otherwise in the quote. The client will need to provide initial documentation such as colours, themes & layout so Web-nv will draft a sample design. Once client is happy with the sample design and agree to the project then client must pay a non-refundable $200 initial fee. The payment of the initital fee constitutes an agreement with the quotation and Web-nv will start working on the web site.

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).
PAYMENTS

1. All sites hosted by Web-nv are billed recurrently after the first year. If you wish to cancel a hosting account at any time a request must be emailed or send a regular mail (post). If no formal request is received accounts are ongoing year to year. All hosting and domain name renewals are paid in advance by Web-nv so any cancellation is only applicable from the next due date of the hosting or domain renewal. No pro rata refunds are given.


1a. Our websites are design with a cooperation with a private CMS platform and Amazon Cloud Services. Clients are able to receive their webfiles but cannot take control of this CMS platform. They can be given guest access to be able to modify content and images only. Non-payment of webhosting contract will cease any access and consequently remove your website of the servers.


1b. The webpage will only be published when the client pays for their domain and web hosting costs. Once payment is made the clients site will be published initially with a temporary construction page 


2. The client will be invoiced for the balance on the completion of the work unless otherwise stated indicated in the quote. Web-nv must receive full payment before the website is to go 'live' on the internet or an electronic copy is made available to the client. 


3.If the client is not able to provide necessary documentation, then Web-nv reserves the right to either invoice the client for any work completed to date or dease work on the web site. This must be paid within 7 days of invoiced date. 


4. Accounts that remain unpaid after 14 days of the invoice date will forfeit all free web site submissions included in the quote. 


5. Payments can be made via bank cheque and internet banking.


TERMINATION

1. Should the client cancel the acceptance of the quotation then Web-nv will invoice the client for any work completed to date. The minimum cancellation fee will be twenty five (25%) of the agreed quote. 

2. Web-nv may terminate the service for any reason by giving the customer (7) days notice. 

3. Once Web-nv has terminated the account the clients data will be destroyed unless required by law 

4. Web-nv will terminate the service if the client has breached any of the terms and conditions set upon this agreement. 

5. No refund will be given upon termination of the service unless specified previously in the contract.

COPYRIGHT & DISCLAIMER

1. The client will obtain all necessary permissions and authorities in respect to the use of all copy, text, images, logos & trademarks and any other material supplied by the client. 


2.Supply of above mentioned material by the client constitutes a guarantee by the client to Web-nv that all permissions and copyright have been obtained. Web-nv will not be responsible for damages to or losses incurred by the client from the use of material for which the required permission or copyright has not been obtained. 


3. All original images, themes, layouts and graphics supplied by Web-nv will remain the property of Web-nv until the client's account has been fully paid. Once this occurs then the supplied graphics will transfer ownership to the client. 


4. Web-nv has a duty of care to minimise errors of the designed website. If there are errors made by Web-nv, Web-nv will correct them in the course of the design. 

4a. Web-nv will not be responsible for any alterations performed by either the client or a third party which cause the errors on the site, these include and not limited to, additions, modifications or deletions. 


5. If Web-nv was asked to fix these errors then an invoice charged at an hourly rate will be billed. 


6. Some files/graphics used on this site are deemed to be of public domain. If this is not the case please notify Web-nv. 


7. Files and language used on this site are either copyrighted by Web-nv and it's licensors, or are public domain. Do not copy any files or language from this site without permission.

7a. Image licence attribute for all of our images by, Designed by Creativeart / Freepik or CC0 Licence.


8. Web-nv authorises you to view and download the materials at this Web Site only for informational, non-commercial and personal use. Please understand that no part of the data may be reproduced, stored in a retrieval system or transmitted, in any form, or by any means electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Web-nv. 


9. We have set up links to other sites on the Internet. The following applies to all these links: We expressly declare that we have no influence whatsoever on the design and content of the linked sites. We therefore expressly disassociate ourselves herewith from any content on any of the Internet sites linked with ours, nor do we accept any responsibility for the content of these sites. This declaration applies to all links posted on this Internet site and to any content on the sites to which the banners and links used may lead.


MAINTENANCE

1. If you agree to pay Web-nv a yearly fee we will perform regular maintenance. Please read the package you sign up for. 


2.Services provided by Web-nv will change from time to time due to technology changes. The way clients access their site might change and Web-nv will do what is required to get the service updated as quick as possible. Web-nv reserves the right to make changes of the way the accounts are accessed or ther service provided without any give notice to the client. This might include system and hardware changes. 


"Your personal information is important to us" All information collected is for internal use for signing, registering of services from third party providers. We agree to not sell your personal records to any individual, entity or third party wthout your written consent, unless required by law, regulation and government departments. For more information on your privacy, please visit the privacy commissioner's website.

COOKIES

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.   

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.   


The Site uses the following types of cookies: 

   a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;   

   b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;   

   c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access. 


Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited. 


We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.


MARKETING

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.   

 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.   

 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.


Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at email@webnv.com.au


Last Modified 6 March 2022



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